Contact our team
Need a hand? Our support team at LuckyTony is here to help with account questions, verification, technical issues, or general feedback. Contact us by email, phone, or live chat for fast, clear assistance. For billing and payments we have a dedicated team that handles transaction queries and receipts. Tell us your issue and we will guide you through next steps, aiming for prompt resolution while keeping your account secure and compliant. We aim to reply promptly and keep you informed.
| Department | Contact |
|---|---|
| Customer support | [email protected] (email, live chat, account issues, 24/7) |
| General enquiries | [email protected] (general enquiries, feedback welcome) |
| Affiliate enquiries | [email protected] (partner sign-up and enquiries) |
| Phone | +1 437 219 5846 (voice support) |
| Working hours | Mon-Fri, 09:00-18:00 (response within 24 hours) |
Contact by email
Email is the preferred way to reach us for detailed requests, account issues, or when you need to send documents. Please use [email protected] and include a clear subject line, your account username, and current contact details. Providing concise descriptions and any attachments up front helps us resolve issues faster and avoids unnecessary delays.
Submit your enquiry
Response Time
Our support team aims to respond quickly. Most inquiries are answered within one business day; routine requests like account help or payment checks are usually handled faster. Complex cases such as verification or dispute investigations may take longer, depending on the issue and required documentation. We appreciate your patience and will update you as soon as we have more information.
Feedback
Have thoughts about the site? We’d love your feedback, suggestions or ideas for improving the website. Send us a quick note about any bugs, feature requests or content you’d like to see. All submissions are reviewed carefully by our team and used to improve the service and user experience for other players. Thanks for helping us make the site better.